What It Actually Takes to Launch Allergy Services in 90 Days

Phase 3: Education & Clinical Readiness

Now that contracting is in the rearview, the heavy lifting is behind us. It’s time for your providers and staff to become comfortable and confident, with the focus shifting to what matters most: identifying and scheduling patients who would benefit from testing and treatment—and ultimately improving quality of life.

What This Looks Like in Practice

What We Do

• Sales & Account Management Site Visits: Through a combination of in-person and virtual check-ins, we work with your team to build and refine the workflows. This includes screening and patient identification, medical documentation best practices, and scheduling patients for allergy testing. We also ensure that every team member understands how their role contributes to a successful program.
• Provider Orientation: This is an all-encompassing 60- to 90-minute session with your providers and staff, led by UAS sales and account management. It brings together everything built after contracting and allows us to work through any final questions or adjustments prior to launch.
• Best Practice Sharing: After serving a multitude of clinics across the country, we have developed a solid foundation of what may work and may not work for your clinic. In addition, we can help you calibrate your practice’s expectations versus how your peers across the country perform with allergy care.
• Billing Education Webinar: Allergy billing is complex and we work to make it easy for you and your team. Your biller will be introduced to their dedicated revenue cycle and customer support contact. During this session, we walk through how to interpret billing guidance, properly submit claims, and highlight the key components of allergy billing—ensuring your team feels supported and confident moving forward.

What the Practice Does

• EMR & Documentation: Utilize your EMR to document visits, place orders, and ensure proper medical necessity is captured during patient encounters.
• Payor Verification: Confirm eligibility and benefits with your top payors to ensure alignment with your contracted rates and coverage policies.
• Compensation Alignment: Align internally on how allergy services are incorporated into provider workflows and overall practice performance (e.g., productivity, incentives, or ancillary revenue goals).
• Workflow Adoption: Implement the agreed-upon workflows within your clinic—screening patients, scheduling testing, and integrating allergy services into daily operations.

The goal is simple: we want everyone, no matter their role, to feel supported and confident without overcomplicating the process.

Success requires engagement and ownership from both United Allergy Services and your team. When both sides are aligned, the result is a smooth launch and a sustainable, high-performing allergy program.

Phase 4: Site Readiness & Final Prep (Weeks 8-12)

Before launch, a few final boxes need to be checked:

• Confirm the appropriate supplies are on hand in the clinic
• Make sure all allergy materials and equipment have arrived
• Resolve any last minute clinical questions your team may have
• Ensure workflows are functioning smoothly and are sustainable
• Ensure 20+ allergy tests are scheduled to truly stress test processes during the initial two-week implementation period

This phase gives everyone confidence heading into day one. With everything in place, you’re ready to successfully implement the program and start helping patients right away, giving them access to a new treatment option within their medical home.

From here, you’re ready to move into go-live and begin implementation.

Phase 5: Service Launch & Beyond

The day is here—it’s time to begin allergy testing. By this point, you’ve been building your schedule, so after a quick setup of the allergy center, you’re ready to go. Day one of implementation is underway.

Your Account Manager will be on-site alongside your designated Clinical Allergy Specialist (CAS) for the first two weeks. During this time, we’ll actively stress test workflows to ensure everything is running efficiently as you work through a full schedule of allergy testing patients. From there, the goal is to maintain smooth, sustainable operations with your CAS moving forward.

From this point on, the program becomes predictable:

• Consistent patient identification
• Ongoing testing
• Treatment starts
• Recurring patient visits

It’s also important to understand what’s happening behind the scenes. Sales, account management, and the United Allergy Services customer support center are working continuously to ensure the success of your program. You’ll have ongoing check-ins with your account manager and sales team, including 30-day and 90-day reviews, as well as quarterly business reviews to ensure claims are being properly adjudicated and expectations for patient care are being met.

That level of support never wavers—that’s United Allergy Services’ commitment to you.